Senior Help Desk

Posted on 2018-08-03

Job Number0066100000P14MoAAJ
Job LocationMiddle Tenn
Salary Range70000.0
PositionSenior Help Desk

Job Description

StaffSource is working with a company in the Greater Nashville Area seeking a Senior Help Desk Specialist. This individual will be an integral part of the IT team acting as a liaison between help desk and system administration. Qualified candidates must possess excellent communication skills and thrive in collaborative environments.

Responsibilities and Requirements:

-         Software testing and validation

-         Train end users on IT systems and processes

-         Provide technical support via phone, email, or web requests

-         Strong knowledge in Microsoft Office required.

-         Use of Track-IT helpdesk software a plus

StaffSource/Southeastern Technology Consultants provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, StaffSource/Southeastern Technology Consultants complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.