Entry Level Technical Support – Training Provided – 3rd Shift 11:30pm-8am / Weekends Included

Knoxville, TN

We are seeking IT Technicians to join our Knoxville team! You will resolve computer-related issues for your clients and we will provide a thorough 4 week paid training process. 

This is a great opportunity for recent/future graduates or anyone looking to get their foot in the door of the IT industry – paid training available!

This is an in-office position.

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Minimum 2 year degree in computer science or related field
• Must have reliable transportation
• Previous customer service experience
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor