Leave of Absence Administrator II

Summary:

The Leave Administration team manages the full leave of absence process, ensuring compliance with federal, state, and company policies. This role provides guidance to employees, managers, and HR partners, ensuring a smooth and informed leave experience.

Key Responsibilities:

• Determine leave eligibility based on company, state, federal, and Canadian policies.
• Provide guidance on company benefits related to leave.
• Track, administer, and ensure compliance with all leave requests, including approvals and denials.
• Manage ADA and religious accommodations.
• Process Canadian Records of Employment for employees on leave or separated from the company.
• Coordinate Short-Term Disability (STD), Long-Term Disability (LTD), and state STD with third-party vendors.
• Handle terminations for non-compliance or when accommodations cannot be met.
• Support legal teams with leave-related claims and documentation.
• Maintain ADA accommodation records per compliance guidelines.
• Calculate lost PTO for returning employees.
• Process waiver of benefit premiums for Canadian employees.
• Coordinate PTO, company leave, and parental pay requests.
• Oversee benefit billing and collections.
• Ensure all activities align with company policies and compliance standards.
• Perform other related duties as needed.

Qualifications:

• High school diploma required; bachelor’s degree preferred.
• Minimum two years of leave administration experience.

Skills & Competencies:

• Proficiency in Microsoft Office, especially Excel.
• Knowledge of leave policies preferred.
• Strong organizational, multitasking, and attention to detail skills.
• Ability to handle sensitive information confidentially.
• Strong interpersonal, communication, and customer service skills with empathy and professionalism.
• Ability to use HR systems and escalate complex cases when necessary.