Salesforce Administrator

Date Posted: Jun 28, 2024

  • Job Structure Remote
  • Job Location Knoxville, TN

Job Description

Salesforce Administrator

Summary of position

The Salesforce Administrator will be responsible for managing and configuring the Salesforce platform for the organization. They will handle user accounts, create reports and dashboards, and ensure that the system aligns with business processes. This role is critical for maintaining the efficiency and effectiveness of the organization’s Salesforce system, providing a comprehensive understanding of its capabilities.

Key Duties & Responsibilities

  • Serve as primary system administrator for the environment
  • Manage user accounts & security including roles, profiles, permission sets, sharing rules, content libraries and groups.
  • Develop and manage reports and dashboards
  • Evaluate, install, update and deploy 3rd party applications & components, such as from the AppExchange
  • Monitor usage and limitations to prevent unplanned outages & downtime
  • Develop and edit page layouts, Lightning Pages, Lightning Apps and Lightning Components
  • Build and manage flows, scheduled jobs, and platform events
  • Create and update named credentials, remote site settings and metadata used for connected apps and integrations
  • Maintain database for integrity and accuracy including cleansing and duplicate record management.

Desired Skills

  • Strong organizational and time management skills
  • Ability to work independently and be self-motivated
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate strong verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization

Desired Experience

  • Minimum one year of experience as a Salesforce administrator (Lightning version)
  • Strong understanding of best practices and functionality
  • Strong data management abilities


·      Knowledge of Apex and/or Java

·      Proficiency in query languages such as SQL, SOQL

·      Ability to interpret and/or write some JavaScript

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