Director of Information Technology

Job Title: Director of Information Technology
Reports To: Chief Operating Officer
Classification: Full Time – Exempt
Core Purpose
The Director of Information Technology provides strategic and operational leadership across Information Security, IT Operations, and Solutions Analytics to ensure the organization’s technology environment supports long-term business goals. This role oversees the planning, development, implementation, and continuous improvement of IT systems and services, while driving innovation, strengthening security, optimizing IT operations, and enabling data-driven decision-making throughout the company.
Responsibilities
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Shows a commitment to The Trust Company’s Mission, Core Values, and Client Promise.
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Develops and manages annual budget for IT to ensure alignment with TTC’s strategic objectives.
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Provides hands-on leadership to grow a high-performing IT department by fostering collaboration, innovation, professional growth, and championing a service-oriented culture.
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Partners with senior leadership to develop and prioritize IT strategies that effectively bridge business needs with technology solutions.
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Serves as a change agent by championing new capabilities, driving innovation, and ensuring successful adoption across the organization.
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Oversees a service-focused IT function that supports daily operations while improving efficiency, quality, security, and scalability.
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Leads project planning and execution, engaging the right resources and ensuring initiatives are delivered on time, within scope, and within budget.
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Ensures IT systems, architecture, and standards remain aligned with the overall IT strategy.
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Leads the selection, acquisition, and management of technologies, resources, and vendors to ensure IT solutions support business needs and long-term goals.
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Analyzes business functions and information needs, recommending effective solutions and improvements to the existing infrastructure.
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Monitors and reports on the performance and effectiveness of IT systems, services, and major initiatives.
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Keeps leadership informed of significant risks, issues, and progress toward strategic objectives; recommends opportunities for enhancement.
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Coordinates and completes special projects as assigned.
Qualifications
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5-10 years’ progressive experience in IT management and leadership roles
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Bachelor’s degree in information systems, programming, computer science or related field, relevant work experience to be considered
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Project management certification a plus
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Well-versed in SDLC methodologies and practices
Send resume to careers@thetrust.com Revised 2026-01-26
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Experience with Microsoft Power Platform, Azure, VMs, and cloud infrastructure
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Proven ability to lead the development and implementation of modern enterprise architectures and innovative technology solutions
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Expert in cloud-based, asset-light solutions (SaaS), including the appropriate degree of focused managed services
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Results-oriented with impeccable integrity with an emphasis on both individual and team accountability
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Excellent written and verbal communication skills with the ability to translate complex technical concepts into clear accessible language.
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Significant relationship building skills with a history of heavy interaction with all levels of employees and management
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Ability to lift up to 35 pounds