IT Service Desk

We have several new openings for Helpdesk professionals in a large enterprise level environment. This positions will be responsible for:

• Answering phone calls and resolving basic computer and/or software issues
• Password resets
• Provide tech support for hardware/software in a primarily Windows environment
• Manage user's active directory and providing excellent customer service

Qualifications:

• 1+ years experience in a Helpdesk role, preferably with a large corporation
• Prefer someone with an Associates degree in a technology related field
• Professional communication skills with end users
• Working knowledge of Active Directory
• Ability to troubleshoot Windows based software and Office 365