Salesforce Solution Architect

Role: Salesforce Solution Architect 

Duration: 6+ months contract to hire 

Work Location: Virginia 

Mode of work: Hybrid 

● We are seeking a pragmatic, partnership-oriented Salesforce Solution Architect to serve 

as a key technical advisor during this transformation. The role will work closely with 

business leaders, IT, Operations, Quality, Finance, commercial teams, and 

implementation partners to ensure that Salesforce architecture decisions support 

scalable operations, reliable enterprise data flow, and long-term platform governance. 

● This is not a standard CRM-only Salesforce role. The Architect will help shape a 

Salesforce-native operational ecosystem supporting biorepository workflows, sample 

lifecycle management, billing-related data exchange, client-facing capabilities, and 

integration with adjacent enterprise systems.  

● The right candidate will bring strong Salesforce architecture expertise, systems thinking, 

and the ability to communicate effectively across both business and technical audiences. 

● Experience in life sciences, GxP, LIMS, or other regulated operational environments is 

highly desirable, but not required. More important is the ability to design scalable, 

maintainable Salesforce solutions in complex transformation programs where 

operational workflow, data integrity, integration strategy, and stakeholder alignment all 

matter. 

Key Responsibilities 

• Serve as the primary Salesforce architecture advisor for RCS during implementation and early 

platform 

adoption, while developing a practical understanding of biorepository, clinical supply, kitting, and 

EPL Archives 

operating needs. 

• Partner with the systems integrator and Third Wave Analytics implementation team to review 

architecture, 

configuration patterns, data models, integration approaches, and release decisions for the 

Lockbox LIMS 

implementation. 

• Ensure Salesforce design decisions support operational efficiency, scalability, usability, 

maintainability, audit 

readiness, and long-term platform evolution across RCS service lines. 

• Guide integration strategy across Salesforce-native capabilities and adjacent enterprise 

systems, including 

SAP, finance/revenue processes, data lake or BI/reporting platforms, portal capabilities, and 

other operational 

applications. 

• Assess and influence data migration, data exchange, and master-data concepts so that 

operational workflows, 

reporting needs, client-facing capabilities, and downstream enterprise data use are considered 

early. 

• Help establish architectural governance for the Salesforce ecosystem, including design 

standards, environment 

strategy, security/permission models, release practices, documentation expectations, and 

technical decision 

records. 

• Translate complex Salesforce, integration, and platform architecture topics into clear 

recommendations for 

business, operations, quality, IT, and executive stakeholders. 

• Collaborate across cross-functional teams to balance near-term implementation delivery with 

RCS’s longer- 

term modernization roadmap, including future service expansion, acquisitions, and enterprise 

portal/data 

strategies. 

• Provide an independent internal perspective during partner-led implementation, identifying 

risks, tradeoffs, 

dependencies, and design choices that may affect performance, validation, supportability, or 

business 

adoption. 

• Support future enhancements after initial implementation by building institutional knowledge of 

the 

Salesforce/Lockbox architecture and advising on how the platform should evolve with RCS 

operations. 

Required Qualifications 

• Proven experience as a Salesforce Solution Architect, Salesforce Technical Architect, or senior 

Salesforce 

technical lead in an enterprise environment. 

• Deep understanding of Salesforce platform architecture, including data models, security, 

automation, 

declarative configuration, integration patterns, release management, and platform governance. 

• Strong experience designing and supporting Salesforce integrations using modern API and 

event-driven 

patterns, such as REST APIs, Bulk API, platform events, Pub/Sub, middleware, or webhooks. 

• Experience working with Salesforce managed packages or vendor-built Salesforce-native 

applications, 

including the ability to evaluate vendor design choices and downstream impacts. 

• Ability to guide data migration and data-quality strategy, including mapping, cleansing, 

validation, reconciliation, 

and business ownership of source and target data. 

• Working familiarity with Salesforce Flow, Apex concepts, metadata, permission models, and 

DevOps practices. 

• Demonstrated ability to operate in complex, cross-functional programs involving business 

process change, 

enterprise systems integration, and multiple internal and external delivery partners. 

• Strong communication skills with the ability to engage executives, business process owners, 

operations 

leaders, IT teams, vendors, and technical specialists. 

• Pragmatic judgment and systems thinking, with the ability to balance architectural discipline, 

implementation 

realities, business priorities, and adoption needs. 

Preferred Qualifications 

• Experience in life sciences, healthcare, diagnostics, clinical research, biorepository, 

biobanking, laboratory, 

supply chain, or other regulated operational environments. 

• Familiarity with LIMS, sample management, laboratory workflows, chain-of-custody concepts, 

controlled 

storage operations, or clinical archive processes. 

• Exposure to GxP, 21 CFR Part 11, EU Annex 11, HIPAA, GDPR, computer system validation, 

audit trails, 

electronic records, or related compliance considerations. 

• Experience integrating Salesforce with ERP, finance, LIMS, ELN, QMS, data lake, BI/reporting, 

portal, or other 

enterprise platforms. 

• Experience supporting Salesforce org strategy, environment segregation, validation-aware 

release practices, or 

architecture governance in complex operating environments. 

• Experience with Salesforce Experience Cloud, customer portals, or client-facing digital 

capabilities. 

• Salesforce certifications such as Application Architect, System Architect, Integration Architect, 

Data Architect, 

or related credentials. 

• Interest in emerging Salesforce capabilities, including Agentforce and AI-enabled workflow 

support, where they 

can be applied responsibly and practically. 

What We’re Looking For 

• A collaborative architect who can earn trust across business, IT, operations, quality, and 

vendor teams. 

• A practical systems thinker who understands how workflow, data, integration, security, and 

supportability fit 

together. 

• Someone who is strategic without being abstract, and technical without losing sight of 

business outcomes. 

• A clear communicator who can simplify complex architecture choices for non-technical 

stakeholders. 

• A flexible, governance-minded leader who can help RCS modernize platforms while 

maintaining discipline 

around scalability, reliability, and regulated operational expectations. 

Why This Role Is Unique 

• Help shape a Salesforce-native operational platform at the center of a major RCS 

modernization initiative. 

• Influence how Lockbox LIMS, SAP, reporting/data platforms, portal capabilities, and 

operational workflows 

connect into a scalable enterprise ecosystem. 

• Work on meaningful, non-traditional Salesforce use cases tied to biorepository operations, 

sample lifecycle 

management, client service, billing data exchange, and operational efficiency..